Your well-being is our priority

Responsible Gaming — A Safe & Healthy Gaming Experience at 11d

Gaming is entertainment — not a source of income. 11d believes every member should enjoy within their limits, which is why our responsible gaming tools and support are always available.

Warning: Gaming can pose risks to your mental health. If you feel like things are getting out of control, reach out for help now. 11d Support available 24/7.

11d's Commitment to Responsible Gaming

Benefits of Setting a Deposit Limit
Self-exclusion option available
Reality Check Reminder
Cooling-Off Period Settings
24/7 Support in Bangla
Assess Yourself

Is Your Gaming Habit Safe?

The first step to responsible gaming is being aware of your own habits. Use the simple questions below to assess yourself.

This assessment is completely personal and confidential. The results are for your eyes only.

Quick Assessment Checklist
Answer each question honestly
1. How much time did you spend gaming last week?
2. Have you ever skipped essential expenses to fund your gaming?
3. Do you find yourself chasing losses after a losing session?
Our Tools

11d's Special Features for Responsible Gaming

11d provides all these tools completely free to keep your gaming experience safe

Deposit Limit

Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Increasing a limit requires a 7-day waiting period — keeping you safe from emotionally driven decisions.

Cooling-Off Period

Take a self-imposed gaming break lasting anywhere from 24 hours to 30 days. During a cooling-off period, logging in will not be possible. It's the most effective way to clear your head after a loss.

Self-Exclusion

Options range from 3 months to permanent account closure. No new accounts are permitted during the exclusion period. It's a bold decision — but the right one.

Reality Check Reminder

Pop-up notifications will appear at set intervals to remind you how long you've been playing and how much you've lost — helping you keep track of your time.

Loss Limit

Set a threshold so your session stops automatically once you've lost a set amount. Establish a daily budget and stick to it.

24/7 Support & Counselling

Our trained support team is available anytime — not just for technical issues, but to talk about responsible gaming too.

How to Use

How to Enable Limit Settings

You can set all your limits in just a few clicks from the dashboard. See the steps below.

Limit Setter (Demo)
Daily Deposit Limit ৳ 500
Daily Loss Limit ৳300
Session Time Limit (Hours) 2 Hours

Log in to your account to set real limits

1
Log In

Log in to your 11d account and click on the profile icon.

Profile
2
Go to Settings

Go to the "Responsible Gaming" section.

Settings
3
Set Limits

Select your preferred limit type and enter an amount.

Limit
4
Confirm

Confirm with SMS OTP. The limit will be activated instantly.

Active
Warning Signs

Recognize the Signs of Gaming Addiction

Catching a problem early makes it far easier to address. If you notice any of the signs below, seek help right away.

Remember: Experiencing these signs isn't a weakness — recognizing them and seeking help takes real courage.

Contact Us for Help

If you or someone you know is struggling with gaming, please reach out to 11d Support.

support@11d.click
Live Chat — 24/7
1
Spending Beyond Your Budget

You're depositing more than you set out to and find yourself unable to stop.

2
Playing Again After a Loss (Chasing Losses)

You keep playing to "win back" lost money, only to make things worse.

3
Lying About Gaming

You're hiding from family or friends how much time and money you're spending on gaming.

4
Neglecting Work or Family

Neglecting work, studies, or family responsibilities because of gaming.

5
Gaming on Borrowed Money

Borrowing money from friends, family, or a bank to fund your gaming.

6
Emotional Distress

You feel restless, irritable, or anxious when you can't game.

7
Impact on Sleep & Health

Gaming is affecting your sleep, meals, or physical health.

Healthy Habits

10 Golden Rules of Responsible Gaming

Following these habits keeps gaming a genuine form of entertainment

🎯
Set a Budget First

Decide how much you're willing to spend before you start playing — and stick to that limit.

Set a Time Limit

Decide how long you'll play before each session and set an alarm.

🚫
Avoid Chasing Losses

If you lose, stop for the day. Chasing losses almost always leads to losing even more.

🍺
Don't Play Under the Influence

Alcohol or other substances impair your judgment. Play with a clear head.

💰
Don't Think of It as Income

Gaming is not a reliable source of income. It's entertainment, not an investment.

🧘
Don't Play Under Stress

Playing while angry, sad, or stressed leads to poor decisions. Calm your mind first.

👨‍👩‍👧
Inform Your Family

Let people close to you know that you game. Transparency is one of the best defenses against addiction.

🏃
Keep Other Hobbies

Gaming isn't everything — sports, reading, or spending time with family are just as important.

📊
Track Your Spending Regularly

Once a month, honestly tally up how much you've deposited versus how much you've won.

🛑
Use Limit Tools

Set 11d's self-limit and cooling-off tools yourself — before problems arise.

Knowledge Check

Responsible Gaming Quiz

Test how much you know about Responsible Gaming

FAQ

Responsible Gaming — Frequently Asked Questions

Contact our support team for more information.

Your account cannot be reactivated before the self-exclusion period ends. Once it expires, contact support to reinstate your account. For permanent exclusions, the account cannot be reopened.

Yes, reducing your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — a rule designed to protect you from impulsive decisions.

Absolutely. Your balance remains completely safe during a cooling-off period, but betting and gaming will be unavailable. Once the period ends, your account will be automatically restored.

11d does not provide direct counselling services, but our support team can point you toward the right help. For professional assistance, please consult a qualified mental health specialist.

Contact our support team. We can review accounts upon request from a third party (such as a family member). Email us at support@11d.click with the details.
Start Gaming Safely

Play Responsibly, Enjoy Every Moment

Gaming on 11d is about more than thrills — it's a safe and responsible experience. Register today and enjoy our responsible gaming tools.

Responsible Gaming 18+ Only 24/7 Support Limit Tools
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